Magnolia Health, PLLC is dedicated to providing high-quality medical care to all patients. We do not discriminate on the basis of race, color, religion, national origin, sex (including gender identity and sexual orientation), age, disability, genetic information, or any other characteristic protected by law.
Who Is CoveredThis policy applies to:
- All patients and prospective patients
- All visitors and companions
- All services provided at Magnolia Health, PLLC, including medical, behavioral health, and telehealth services
What This Means for You- Equal Access
You have the right to receive all services we offer, regardless of any protected characteristic. - Language Services
Free interpreter assistance and translated materials are available. Just let us know your language needs. - Disability Accommodations
We will make reasonable modifications and provide auxiliary aids (e.g., sign language interpreters, wheelchair access) so you can fully access our services.
How to Request an AccommodationIf you need an interpreter, assistive device, or any other accommodation:
- Call our office at (828) 220-4174 or
- Email contact@magnolia-health.org
- Tell any staff member at your appointment.
Please request accommodations at least
48 hours before your visit, whenever possible.
Filing a GrievanceIf you believe you have been discriminated against:
- Contact our Compliance Officer:
- Phone: (828) 220-4174
- Email: contact@magnolia-health.org
- You may also file a complaint with:
Complaints must be filed within
180 days of the event.
Privacy and ConfidentialityAll requests for accommodations and any grievances you file are handled confidentially to the fullest extent permitted by law.
Effective DateThis policy is effective
May 19, 2025, and will be reviewed annually.
Thank you for choosing Magnolia Health, PLLC. We are committed to treating everyone with dignity, respect, and equity. If you have any questions about this policy, please ask any member of our team.
