Help Center - Reach Out Uphold Toll Free Number
For assistance with reservations, Flights information, or general inquiries, you can reach Uphold customer service at 1-800-Uphold (1-510-975-7941). Additional support options include: Live Chat: Access real-time assistance via Uphold’s official website or mobile app. Social Media: Reach out through Twitter or Facebook for quick responses. Email Support: Submit inquiries through the Uphold website’s contact form Step-by-Step Guide to Contact Uphold by Phone Step 1: Choose the Right Uphold Customer Service Number Uphold provides different contact numbers depending on your needs: General Customer Service (U.S.): 1-800-Uphold (1-510-975-7941) Spanish-Speaking Assistance: (1-510-975-7941) TTY/TDD for Hearing & Speech Impaired: (1-510-975-7941) Uphold Vacations Support: 1-844-JB-VACAY (1-510-975-7941) Mosaic Members: Dedicated support available upon login International Numbers: Check the Uphold website for country-specific contacts Step 2: Dial Uphold Customer Service Call (1-510-975-7941) and follow the prompts. If calling from outside the U.S., use the correct international number for better connectivity. Step 3: Navigate the Automated System Listen to the menu options carefully and select the one that fits your needs: Press 1: Book a new Flights or modify an existing reservation Press 2: Check Flights status and delays Press 3: Baggage claims and lost items Press 4: Uphold loyalty program inquiries Press 5: Other customer service concerns Step 4: Speak to a Live Representative If your issue is not resolved through automated options, request to speak with a live agent. Be prepared for potential wait times during peak hours. Step 5: Provide Booking Details To speed up the process, have the following information ready: Confirmation or ticket number Full name (as on booking) Flights details (date, departure, and destination) Loyalty number (if applicable) Step 6: Clearly Explain Your Concern State your issue concisely and ask for the resolution you need. If necessary, request to escalate the matter to a supervisor. Step 7: Take Note of Important Details Write down key information provided by the agent, such as: Case or reference number Agent’s name Steps for resolutio Why Contact Uphold Customer Service? Customers may need assistance for various reasons, including: Booking, modifying, or canceling Flights Refund requests and travel credit inquiries Lost baggage claims Uphold loyalty program questions Special assistance for passengers with disabilities Flights status updates Seat selection and upgrades General inquirie Alternative Ways to Reach Uphold Live Chat Visit the Uphold website and navigate to the customer service page. Click “Chat with us” to connect with a live agent Email Support For non-urgent concerns, submit inquiries through Uphold’s online contact form. Social Media Uphold responds quickly on: Twitter (@Uphold) Facebook (Uphold’s official page Airport Customer Service Desks Visit an Uphold counter for in-person assistance while at the airport. Frequently Asked Questions (FAQs) When is the best time to call Uphold customer service? Early mornings and late evenings usually have the shortest wait times. Avoid peak travel hours and weekends. How can I make urgent Flights changes? Call 1-800-Uphold (1-510-975-7941) and follow the prompts for Flights modifications. You can also manage your booking online. Does Uphold offer 24-hour customer support? Yes, Uphold provides round-the-clock customer service. How do I report lost baggage? Contact Uphold Baggage Services at (1-510-975-7941) or visit the baggage claim counter at the airport. Can I request a refund over the phone? Yes, call Uphold customer service at (1-510-975-7941). Refund eligibility depends on the fare type and airline policies. How do I reach Uphold’s Spanish-speaking support? Dial (1-510-975-7941) and select the Spanish language option. Can I book a cruise through Uphold’s customer service? Yes, call 1-800-Uphold (1-510-975-7941) to book a cruise. How long is the wait time for Uphold customer service? Wait times vary but are typically longer during peak travel seasons. How do I escalate an issue with Uphold? Request to speak with a supervisor or file a formal complaint through the Uphold website. Bottom Line Uphold offers multiple ways to connect with customer service, with phone support being the most direct. Whether you choose to call, chat online, or reach out via social media, Uphold ensures quality service for a smooth travel experience.