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How to Contact Uphold Customer Service:

Uphold offers multiple avenues for connecting with their support team:

Phone Support: The Direct Line
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Live Chat: Convenient Online Assistance
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Social Media: Reaching Out Publicly (with Caution)
Uphold maintains a presence on social media platforms like Twitter and Facebook. While you can attempt to contact them through these channels, it's important to avoid sharing sensitive booking information publicly. Social media may be more suitable for general inquiries.

Mobile App Support: Assistance on the Go
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Email Support: For Non-Urgent Matters
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Tips for Connecting with a Live Agent via Phone:

Have your information ready: Gather your booking confirmation number, flight details, and any other relevant information before calling.
Be clear and concise: Clearly explain your issue or question to the representative.
Be patient: Wait times can vary, especially during peak travel seasons.
Navigate the prompts: Listen carefully to the automated prompts and select the options that best align with your needs. If you encounter difficulties, try saying "agent" or "representative" repeatedly.
International Callers:

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Check the Help Center for Answers

Before calling, take a look at the Help Center. It’s an excellent resource for finding answers to common questions about bookings, payments, and more.

Live Chat for Quick Assistance

Use the live chat option available on their website or mobile app for immediate help. It’s often a faster alternative than phone support.

Reach Out on Social Media

Uphold is also active on social media. You can send a message through their Facebook or Twitter accounts for help, though response times may vary.

Fill Out the Online Contact Form

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Why Contact a Live Person at Uphold?

There are many reasons why speaking to a live person might be the best route to resolving your issue. Common scenarios include:

Flight changes or cancellations: If your plans have changed, you need live assistance at Uphold with adjusting or canceling your flights, or you’re dealing with flight cancellations and delays.

Booking clarification: Sometimes you need more details or help to understand the specifics of your Uphold booking and reservation.

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Uphold’s Contact Options

Uphold offers several ways to get in touch with their customer service, whether you prefer calling, chatting, or reaching out on social media.

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If waiting on hold isn’t your style, you can use Uphold’s live chat feature. Simply head over to their website, navigate to the Help section, and select the chat option. This connects you with a real person who can assist you just as well as phone support can.

3. Reaching Out on Social Media

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Step-by-Step: Talking to a Live Person via Phone

Listen to the automated prompts and select the option that best matches your issue. Typically, you’ll want to choose options like “existing reservations” or “technical support.”If prompted to enter your itinerary number but you don’t have it, pressing “0” can sometimes bypass this step. Repeat “agent” or “representative” when asked what you need. This often speeds up the process.

Important Numbers for International Callers

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