Accessing & Reviewing Headcount Records in Smartcentral

    This tutorial explains how to find and retrieve headcount records using SmartCentral. You will learn to navigate the platform to access staffing ratios and role information efficiently.

    Go to smartcentral.net

    1. Log Into SmartCentral Platform

    Okay, first thing to do is you log into smart Central in terms of how you're finding their head count and the ratios okay.
    Log Into SmartCentral Platform

    2. Navigate to Roles Section

    So okay, so we're in the Perth school was an example. So where you find this thing is. You look at your roles. Okay.
    Navigate to Roles Section

    3. Click the Roles Tab

    Click "Rolls"
    Click the Roles Tab

    4. View Roles Overview

    Alright, and you can see what it is.
    View Roles Overview

    5. Select a Specific Date

    Click "2025-12-21"
    Select a Specific Date

    6. Understand Role Availability by Date

    Say it was a Friday you can find a roles either children. so forth and so forth, but if you want to find
    Understand Role Availability by Date

    7. Choose a Reference Date for Ratios

    The starting ratio is because, of course, today, Sunday, you pick a date for, let's just say, Friday as an example.

    Choose a Reference Date for Ratios

    8. Review Staffing Ratios for the School

    There's a ratio, and you can see the school as a whole was overstaffed. On that day, there is more staff to children, so we exceed our requirements.

    Review Staffing Ratios for the School

    9. Identify Responsible Personnel

    Who was the responsible person during the shift? This is very important in terms of compliance.

    Identify Responsible Personnel

    10. Examine Qualified Staff Ratios

    The ratio of qualified to the Service /Centre throughout the day is a good example of ratios.

    Examine Qualified Staff Ratios

    11. Provide Background on Headcount Retrieval

    Yeah, just wanted to give you a quick background how to do this.
    Provide Background on Headcount Retrieval
    This tutorial guided you through accessing and interpreting headcount records and staffing ratios within SmartCentral. You can now confidently review roles, dates, and staffing details to manage headcount effectively.
    If you still have a question, we’re here to help. Contact us