Help Topics NWCA

Computer Problems

If you are having trouble with your computer
  1. 1

    NP Information Systems

    • NP is our network administrator. (Vendor 2639)
    •  They handle all desktop and server issues. 
    • You can call their help desk if you are having trouble with your desktop. They can remote into your computer and fix the problem: 253-852-1543
  2. 2

    Shopworks

    • Call Shopworks (vendor# 1506) if you have any issues regarding your shopworks system. 
    • 800-526-6702
    • support@shopworx.com
  3. 3

    Inksoft

    • Inksoft (Vendor # 2347). Inksoft is our webstore platform
    • Call if you need tech support: 800-410-3048
  4. 4

    Phones: Jive Communication

    • Jive Communication: Vendor 2517 877-548-3003
    • We have VOIP phones that run over the internet. If the internet goes out, the phones go out.
  5. 5

    Internet: Comcast

    • Comcast is our internet provider. Call them if our internet stops working.
    • Vendor 2438 800-391-3000