Customer Complaints that will Not be tolerated
Some customer complaints that will not be tolerated
Some of the complaints:
Some of the complaints:
- Sales rep not going over the entire pricing before placing the order. Freight, setups etc.
- Promising unrealistic due dates.
- Not getting back to customers in a timely fashion
- Promising unusual products that we don’t sell.
- Saying things to the customer just to please them and we don’t follow through on it.
- Not giving customers a correct answer. If we are out of a shirt, we need to find them a back up shirt. We just don’t say its out of stock. Tough luck.
- Not listening to the customer when they place the order. They specifically ask for something and they end up getting something different.