The Dating Game: “We treat every customer like it’s our first date”
 
How do you meet the first date?

• Online
• Referral
• Cold Call

 
Schedule the first date?

• Phone
• Text
• In person

 
Preparing for the first date

• Google and Facebook their name. Find out about them
• First impression: Freshly pressed clothes.

 
On the Date: (customer walking in showroom)

• Talk and learn about the person
• See if there is a match
• Pay for the dinner
• Tell them about yourself
• Go above and beyond

 
2nd Date (reorder)

• Wait some time and schedule a 2nd date (reorder)
• Find out how the 1st date went.
• Hopefully everything went well (order quality) on the date.
• Follow up

 
3rd – 4th Date:

• You become more relaxed because you THINK the date is a sure thing.
• Start wearing wrinkled clothes, don’t shave.
• Your true colors shine. Bad manners.
• No follow up and giving love.
• No sending flowers

Marriage:

• You get laid back thinking I can do anything because you are married.
• Eventually, if you don’t keep on giving the LOVE you will get divorced.
• Lose the customer to another person (company)

 
 
 
 
 
What upsets a customer and a date?
 

• Lack of communication
• Not listening
• Sloppy
• Unattentive
• Not showing up on time (missing due dates)
• No flowers (wows)
• Sendout cards
• Check ins.