Help Topics NWCA

Emergency Vendor Contacts

Who to call when there is an emergency

Facilities and Building Maintenance
  1. 1

    Electrician

    • Jim Sotak: Cornerstone Electric Vendor 2127: Cell Phone: 253-380-8108
    • Lights and Electrical Issues
    • He can fix the dryer
  2. 2

    Puget Sound Power (power goes out)

    • Vendor 1379
    • 1-888-225-5773  
    • Account: 629-325-000-4

  3. 3

    Air Compressor

    • Diversified Compressor Technology: 
    • Vendor 25339 
    • Chris Castanon: 360-870-4260

  4. 4

    Hunt's Plumbing

    • Vendor 2593
    • 253-533-7500
    • Pipes, Toilets, Sinks etc. 
  5. 5

    Fix Adelco Dryer: Robert with Hirsh

    • Robert Gardner is the tech that can assist to fix the dryer.
    • He works for Hirsch: Vendor 1808
    • Roberts cell phone: 631-701-2118
    • RGardner@hic.us

  6. 6

    Shopworks Tech Support

    Any issues with Shopworks, please contact their tech support. We have a contract with them to fix all issues.
    • Vendor:  800-526-6702 or 561-491-6000
    • Email Support: support@shopworx.com

  7. 7

    NP Info (Any computer problems)

    • Any computer problems please contact NP Info (Vendor 2639)
    • 253-852-1543
    • Start a support ticket: dispatch@npinfo.com

  8. 8

    Kornit Tech Support

    • Vendor 2369 Kornit tech support: 888-456-7648
    • support email: supportkna@kornit.com
  9. 9

    Embroidery Machine Repair: Brian Mathews

    Brian Mathews fixes the embroidery machines
    Vendor # 2212
    253-332-5490
    onet_brian@hotmail.com
  10. 10

    Phones: Jive

    Our phones run over the internet. Jive is our service provider
    • Vendor # 2517
    • Phone: 877-548-3003
    • support@jive.com
  11. 11

    Internet: Comcast

    Comcast is our internet provider. The router is located in the wash room closet.
    Vendor: 2438
    800-391-3000

    *NP Info can help with this situation
  12. 12

    Timeclick (Timecards)

    If our time cards go down we have support with Timeclick. NP Info can also help if it is a server issue. The Timeclick resides on the SWServer. 

    Vendor: 2459
    435-753-4102

  13. 13

    Ink Purchasing for Kornit

    We purchase ink from Kornit.  Vendor 2369

    Ink takes roughly 5 days to arrive
    • Issue a general PO for the ink.
    • Look at the past PO's to see how we do it.
    • They bill Erik's credit Card
    • Email Ink PO's to : kdna_orderna@kornit.com
  14. 14

    Payroll: Liesl with NW Regional Accounting

    Our payroll person is Liesl.liesl@nwregionalaccounting.com
    Vendor: 1532
    NW Regional Accounting
    253-922-1834
  15. 15

    Roofer (leaking roof) Tony's Roofing

    If the roof is linking or needs repairs. Call Tony's Roofing
    (253) 841-7779 



  16. 16

    Lawn Care: Takehara

    Our Lawn Care/Sprinkler System  is Takehara Landscape

    Scott Takehara: 253-224-0146
  17. 17

    LED Sign in front of building (Plumb Signs)

    Plumb Signs in Tacoma
    Vendor 2516
    253-473-3323
  18. 18

    Sewer Pumping: Vac Tec Septic

    If our sewers back up and need to be pumped.  The sewage pump at the entrance of the sales office. The tanks in the grass by the LED sign (two black manhole covers)

    Vendor 2543
    253-268-0322