Field Technician

    Clocking In and Out With Service Titan

    1. 1

      Open the Service Titan App

    2. 2

      Example with a training and a 1st call visible on the dashboard

      Here you can see there is a Training event before the Service call.  


    3. 3

      First Let's Clock in

      • To clock in first tap on the silhouette in the upper right hand cornor



      • The following dropdown menu will appear.  Tap on clock in



      •  After tapping clock in you will see the DATE and TIME displayed of when you clocked in.

      • This Example has a training event the you need to check into to get paid for the event. 
        • **Remember if you are not dispatched or working on a job, you must be checked into an event or the system will clock you out.**
      •  Tap on EVENTS


      • Select the event to clock into


      A successful clock in to an event will look like this


      • When you have completed the event, Tap Done


      • The event will no longer show on your dashboard


    4. 4

      Clock Out

      • Once you have completed all calls for the day it is time to clock out.  Your dashboard will look like this.  Remember to check will dispatch before heading home.  

      • Tap on the silhouette in the upper right corner again





      • Tap on Clock Out



      • A successful clock out will show your clock out time.  If you are on call and have to run another call you can tap on clock in and follow the same process. 
          • ***YOU MUST CLOCK IN AND OUT EVERY DAY.***