Recruitment & Interview Procedure

All job openings must be listed on Employment Hero. 

Please see below link to how to create a list a new job:

sweetprocess.com/procedures/Vbp3NUBRLG/how-to-...

If required, the job will also be advertised on Seek.com or other suitable platforms. Available jobs should provide comprehensive details such as:

• Job title and description including location and hours and any predicted changes to conditions. 
• Key responsibilities and expectations
• Required qualifications and skills
• Salary range and benefits 
• Application deadline
• Screening Questions (including work rights, location, comprehension of job conditions and availability)

Once listed, the job will be advertised through appropriate channels to attract potential candidates.

A hiring team (consisting of relevant management and experienced current staff) will be appointed to each available role and assigned as Hiring Managers in Employment Hero. 
Using the Recruitment tab in Employment Hero, the nominated Hiring Manager will evaluate candidates and progress them through the stages listed as per below:

1. New: All candidates who apply will appear here with CVs, Cover Letters, Screening Answers and Contact Details. Any candidates who are disqualified should be moved to this stage and a reason (location, experience, working rights etc) should be selected as to why. 
2. In Review: Any candidate who is contacted should be moved to this stage and a note of what happened must be left at the bottom of their profile. 
3. Short List: Candidates who are offered an initial screening (see Step 4 below) call should be moved to this stage and a note left on their profile.
4. Interview: Candidates who are offered a phone, online or in person interview should be moved to this stage and a note left of their profile. 
5. Background: Once a candidate has been interviewed successfully, two background references should be provided by the candidate and contacted by the Hiring Team. Reference check notes should be uploaded to profile. 
6. Second Interview: If applicable. 
7. Offered: The candidate is made an offer of employment by the CFO where pay details are provided. Generally the candiate will have 24hrs to accept the offer. If the offer is accepted, the CFO will "onboard" the candidate on Employment Hero.

The Hiring Team will review resumes based on the following key factors:

• Relevant Experience: Previous roles and responsibilities related to the position.
• Skills & Qualifications: Technical, soft, and industry-specific skills.
• Education & Certifications: Academic background and professional certifications relevant to the role.
• Employment History: Work stability, career progression, and gaps in employment (without discrimination).
• Achievements & Contributions: Notable accomplishments that demonstrate value addition.
• Professionalism: Well-structured resumes with clear formatting and no significant errors.
• Communication: Ability to communicate effectively and clearly.

Resumes will not be evaluated based on personal details such as age, gender, nationality, marital status, or any other protected characteristics.

Candidates who are deemed potentially suitable for the role based on their CV will be contacted via phone initially to discuss the following:

• Clarification of qualifications, study and experience. 
• Interest and Cultural fit for The Akidamy
• Salary expectations
• Clarification of role conditions and expected changes to the role in the future. 

Candidates are invited to participate in a formal interview with at least two members of the hiring team present. These can be performed in person or online via video.

Questions will be prepared in advance of the interview and applicant responses will be recorded during the interview.  Applicants for each role will be asked the same questions to ensure fair and equitable treatment of all applicants.  Interviews will be conducted in a private space and confidentiality will be maintained at all times. 

During the interview, the following may occur:

Technical/Skill Assessment: Depending on the role, candidates may complete a written test, case study, or practical task.

Behavioral Interview: A structured interview focusing on past experiences, problem-solving, teamwork, and leadership.

Permitted Questions

• Questions about skills, experience, and qualifications relevant to the role.
• Questions about work style, problem-solving, and team collaboration.
• Questions about availability, notice period, and willingness to relocate (if applicable).
• Questions related to legal authorization to work in the country.

Prohibited Questions
Interviewers must not ask about:

• Personal Information: Age, marital status, sexual orientation, religion, political beliefs, ethnicity, or nationality.
• Health & Disability: Medical history, disabilities (unless related to reasonable accommodations for the job), or previous sick leave records.
• Family Planning: Pregnancy status, childcare arrangements, or family plans.
• Financial Status: Credit history, personal debt, or previous salary (unless required by law).

Select this template:




The following are Templates for interviews contained in sweetprocess with respect to following roles:

• School Chef Interview Template 
• School Custodian Interview Template
• Educator Interview Template
• Early Childhood Teacher (ECT) Interview Template

If an interview is successful, the candidate will be asked to confirm at least two references that can be contacted.

IMPORTANT NOTE: At least 1 (but ideally 2) of the references must be someone that is more senior than the applicant eg. their manager, director etc. An applicant providing 2 collegues at the same level as them is NOT acceptable. 

The referees should ideally be from previous early learning/teaching roles (where the applicant has worked in these environments). If this is the applicants first role in early learning, other professional references will be acceptable.

Using The Akidamy Applicant Reference Check (attached to this step) form, references will be contacted and the following discussed with them:

• Candidates previous roles and responsibilities. 
• Nature of the professional relationship between candidate and reference (place, time and position of previous employment)
• Rating of candidate's skills and qualities.
• General assessment of candidate's suitability for the advertised role. 

The Hiring Team will seek permission from both candidate and reference to discuss the reference check. 

Any further background checks as per legal and company policy will be completed. 

Once completed, the Hiring Team will date and sign the document and upload into Employment Hero. 

If required, a second interview may be conducted as per Step 5. 

Upon confirmation from the Director or Education Leader that they are happy with the candidate and both background checks are ok, the CFO will offer the candidate the role and outline the salary. Generally the candidate (if they don't want to accept immediately) 24hours to accept the offer.