Prospective clients need to be evaluated. And these folks need to feel special at all times, as they get to know us. Here are the steps people might go through as they move from being a prospective client to loyal client. This is the big picture that must always be kept in mind as we evaluate new prospects who want to hire us.
Dear [FIRST NAME]: We appreciate you reaching out to us about handling your [DESCRIBE MATTER BRIEFLY]. However, we regret to say that we are unable to accept representation of your matter.
We hope that you are able to find another good law firm to work with. And we wish you the best in pursuing your legal claim. Best wishes, [YOUR NAME]If the client was referred by an attorney, carbon copy them on the email so they're made aware of our decision not to take the representation.
Dear [FIRST NAME]: We regret that you were unable to attend the scheduled meeting with us to discuss your matter. As a result, we are unable to accept representation of your matter. We hope that you are able to find another good law firm to work with. And we wish you the best in pursuing your legal claim. Best wishes, [YOUR NAME]If the client was referred by an attorney, carbon copy them on the email so they're made aware of our decision not to take the representation.
Dear [FIRST NAME]: We not able to accept representation of your matter. We hope that you are able to find another good law firm to work with. And we wish you the best in pursuing your legal claim. Best wishes, [YOUR NAME]If the client was referred by an attorney, carbon copy them on the email so they're made aware of our decision not to take the representation.