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SweetProcess Templates
New Client Onboarding Checklist Template
New Client Onboarding Checklist Template
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1
Current checklist credentials
Form Fields
Company name, client name.
Write a brief description of current project.
2
Gather necessary information and documents about the client for compliance
Such as tax forms and anti-money laundering (AML) checks.
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3
Review and sign any necessary legal agreements or contracts
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4
Assign a dedicated point of contact for the client and establish clear lines of communication
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5
Set up a client account and provide login credentials to any required information management systems or platforms
Such as a CRM or project management tool.
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6
Review and explain terms of service and any relevant policies or agreements
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7
Schedule and conduct an introductory call or meeting with the client to discuss their needs and goals
Define and agree on project scope, deliverables, and timelines.
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8
Review and document the client's risk tolerance and investment objectives
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9
Review and document the client's investment profile, including their experience, knowledge, and time horizon
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10
Create a customized plan or portfolio for the client and explain the strategy and any associated fees
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11
Establish a clear communication plan and schedule for check-ins and progress updates
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12
Review and approve any necessary billing or invoicing procedures
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13
Coordinate and schedule any necessary training or onboarding sessions for the client
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14
Continuously monitor and review the client's account and make adjustments as needed
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15
Keep detailed and accurate records of all interactions and transactions with the client for future reference
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16
Evaluate and update the checklist as needed
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17
End of a template.
