Next7 IT Client Knowledge Base

    Microsoft 365 - Multi-Factor Authentication (MFA) Setup

    To enhance email security, a security feature called “Two Factor Authentication” will be enabled. This will help prevent unauthorized access to your e-mail account even if your password is compromised.
     
    2 Factor Authentication sends a code through text, phone call, or with a mobile app like Microsoft Authenticator when accessing email through the Microsoft website.
     
    Please follow the steps below to configure 2 Factor Authentication.  
     
    If you have any questions or need assistance, please feel free to reach out to Next7 IT by email at support@next7it.com or by calling the support line at (412) 573-9684.

    1. 1

      Go to aka.ms/mfasetup.

      On a computer, go to aka.ms/mfasetup.
    2. 2

      Enter your e-mail address then click Next


    3. 3

      Enter your password when prompted then click Sign In.

    4. 4

      You will be prompted to set up additional security verification.


    5. 5

      Click Next

      You will be prompted to install the Microsoft Authenticator app onto your cell phone.

    6. 6

      Download The Microsoft Authenticator App on your Phone to Receive Verification Codes

      1. Download the Microsoft Authenticator app to your phone
        1. Apple App Store
        2. Google Play Store

    7. 7

      Open the app and Accept Notifications.

    8. 8

      Setup

      You will be prompted on the webpage to setup a Work or School account. Click Next 

    9. 9

      On the Authenticator Tap Work or school account

      Tap Scan a QR Code
    10. 10

      Hold camera of phone toward the screen to capture the QR code on your screen.

      1. You may need to increase the brightness of your computer screen if it cannot not read it.

    11. 11

      The Authenticator app will show your account and when you tap on it you will see 6 numbers cycling underneath it.

    12. 12

      Press Next on the QR Scan page on your computer.


    13. 13

      Microsoft Will Test The Authenticator App By Having You Confirm A Number On The Webpage.


    14. 14

      The Webpage Will Now Refresh And Confirm That The Authenticator Was Added To Your Account.


    15. 15

      Press Done.

    16. 16

      If prompted, enter your phone number on the next screen then press Next.

    17. 17

      If prompted, you will be given an app Password.

      1. App passwords are passwords to be used in legacy applications but are generally not needed anymore.
      2. Please make a note of the password somewhere secure.
      3. Press Done once the password is documented.

    18. 18

      You will be re-directed to the portal. From here you can access Office365 web applications.

    19. 19

      To sign back

      To sign back into your webmail at any time afterward, navigate to outlook.office365.com.