Outlook - How to Setup on a Mobile Device

Purpose & Overview

This procedure will walk through how to install and set up Outlook on a mobile device.

Scope

This procedure will cover how to set up Outlook on Apple and Android mobile devices.
  1. 1

    Install the Outlook mobile app

    The first step is to install the Outlook mobile app on your mobile device.

    If you have an Apple device follow the below link to Outlook on the Apple App store:
    apps.apple.com/us/app/microsoft-outlook/id95...

    If you have an Android device follow the below link to Outlook on the Google Play store:
    play.google.com/store/apps/details?id=com.mic...

    After following the link hit the "Install" button to install the app to your phone.
  2. 2

    Launch Outlook

    After installing the application find the Outlook app on your home screen and launch it.

    The app will have the below icon with "Outlook" below it.


  3. 3

    Start the login process

    After launching the app you should be greeted with the below screen, tap "Get Started" to start the login process.
  4. 4

    Sign in using your email address

    After tapping "Get Started" you will then be prompted with the below screen and you will need to enter your email address associated with your Office 365 account then hit "Add Account".
  5. 5

    Enter your password

    You will then be prompted to enter your Office 365 password, then hit "Sign In".
  6. 6

    Enter 2FA if enabled

    If your organization has 2FA enabled for their Office 365 accounts you will then be prompted to verify using your default 2FA method.   This method could either be a code from a text message, phone call, or an authenticator app.  After entering the 2FA code hit the "Verify" button. If your organization does not have 2FA enabled then you will be logged in after inputting your password in the above step and hitting the "Sign In" button.
  7. 7

    Confirm emails are syncing

    You should now be successfully signed in to your email in the Outlook Mobile App and your emails should start to automatically sync to your phone.  There may be a tutorial after logging in which you should walkthrough to learn how to use the Outlook mobile app.