Adding SweetProcess as Service Provider in JumpCloud

This is a procedure allowing you to set up Single Sign-On (SSO) access to SweetProcess for JumpCloud.

Note: if you need to upload a logo for SweetProcess during your setup feel free to use the image in the link below:
SweetProcess Logo
  1. 1

    Contact us

    Write us an email asking about the possibility of turning SAML SSO on for JumpCloud! (

    We will write you back with the configuration data that is needed to finish the following instructions properly.

    After we write you back you can go to the next step of this instruction.
  2. 2

    Login to JumpCloud admin page

    Login to JumpCloud admin page and select User Authentication -> SSO

  3. 3

    Add a custom SSO app

    Click on the plus (+) button to add a new app

    And select "Custom SAML App" button at the bottom of the page:

  4. 4

    Give your application a name like 'SweetProcess'

  5. 5

    Configure the SAML Application

    Switch to SSO tab and start filling up the form based on the data we gave you earlier once you had contacted us to set up SAML.

    ACS URL The value that we provide you when you contact our support each account gets a unique URL
    SP Entity ID - That should be set up to provided by us Entity id (It's probably
     IdP Entity ID - We recommend putting here as well, but you can choose another Entity ID for your IdP (it's not related to any settings on our side)

  6. 6

    Specify custom IDP URL

    Go to the bottom of the SSO tab and set IDP URL section to: sweetprocess (or other custom name that you prefer):

  7. 7

    Configure attribute mapping

    In order for us to know who is logging in, we'll need first name, last name, and email.

    Go to the bottom of the SSO tab and configure these as shown below:

  8. 8

    Select the appropriate User Group that can use the SSO app

    Switch to the User Groups tab and select the user group which should have access to SweetProcess SSO app:

  9. 9

    Confirm the settings

    Press the activate button and confirm button when asked about confirmation.
  10. 10

    Export Metadata file

    When the configuration is successfully activated, select the newly created SweetProcess app once again, go to the SSO tab and press the Export Metadata button:

  11. 11

    Send the metadata file to us!

    In the previous step, you have downloaded an XML file and kept it safe. Now is the time to send that to our support team who will add it to your account and finish your SAML setup and send the welcome emails to your team.
  12. 12

    Try to login!

    After you receive an email from us, saying that we enabled Single Sign On (SSO) login, click the provided link and try to log in!
  13. 13

    Let us know if anything goes wrong!

    Contact us in case you have any problem! We'll be happy to help you out!

    Especially for previous point, if for some reason signup fails - we may be able to help you determine why it failed and fix it.
If you still have a question, we’re here to help. Contact us.