By Owen McGab Enaohwo | 11 mins
The founder and chief evangelist officer at Interview Valet, a podcast interview marketing service, Tom Schwab, helps businesses get featured in podcast interviews to reach their target audience. Managing the podcast interviews from start to finish involves many moving pieces, and things could easily slip through the cracks. Tom is keen on streamlining his business […]
By Owen McGab Enaohwo | 12 mins
Gary Winter and Tisha English share a common interest in enhancing the operations at Lawvex, a full-service trust and estate law firm. Gary and Tisha, the Managing Attorney and Chief Operating Officer, respectively, were no strangers to implementing technology in their organization. But the basic tools they were using were inadequate for their operations. As […]
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By Owen McGab Enaohwo | 8 mins
Andrew Dale is the technical director at CloudTech24, a managed IT services provider. He ensures that organizations get the utmost value from outsourcing their IT needs to his team so they can focus on the fine details of running their businesses. The services Andrew and his team offer are only as good as their own […]
By Owen McGab Enaohwo | 7 mins
Amber Lehmann, co-owner and manager of Mesquite Chiropractic & Injury, spent over two decades manually documenting procedures within her practice. She struggled to single-handedly train new employees from scratch whenever experienced staff resigned, due to the absence of proper documentation. Determined to improve business operations, Amber hired Jacki Morgan Hulm as chief operations officer. Jacki […]
By Laura Varon | 22 mins
There’s no limit to what an organization can achieve with the right people. As the chief operating officer at City Year, a nonprofit, Dr. John Tupponce accomplishes the organization’s goals by cultivating an inclusive team culture. In this episode of the Process Breakdown Podcast, Dr. John Tupponce speaks with the host, Chad Franzen, about how […]
By Alejandra Bernal Yepes | 24 mins
People are an essential asset of any business. How you manage them determines your organization’s outcome. As the chief operating officer (COO) at Caresyntax, a surgical healthcare software and data solutions provider, Tim Lantz implements an operational framework that prioritizes his team and aligns them with the organization’s core values. Tim Lantz is the guest […]
By Alejandra Bernal Yepes | 20 mins
Transitioning from his role as the chief executive officer to the chief operating officer at thoughtbot, a software design and development agency, Chad Pytel enhances the organization’s operations across its remote locations by streamlining its workflow and providing the teams with the tools they need to be efficient at their jobs. Chad Pytel is the […]
By Alejandra Bernal Yepes | 25 mins
Feedback helps in creating better products and services. But if you aren’t careful, you might waste time and resources implementing misaligned feedback. As the chief operating officer at Rhumbix, a construction software platform, Drew DeWalt adopts a systematic approach to developing products that resonate with the organization’s goals. Drew DeWalt is the guest in this […]
Effective documentation gives businesses a clear blueprint for operations. As the chief operating officer at Bitcoin IRA, a financial services platform, Chris Kline implemented regulatory standards and scaled up operations in the organization by documenting their processes. Chris Kline is the guest in this episode of the Process Breakdown Podcast. He speaks with host John […]
The quality of your team can either make or break your business expansion. Coming on board as a chief operating officer at Localize, a real estate tech-focused company, Omer Granot was saddled with the responsibility of expanding the organization from its base in Israel to the United States. So he mapped out an effective strategy […]
By Alejandra Bernal Yepes | 40 mins
Continuous improvement is the pathway to sustainable business growth. As the chief operating officer at dscout, a consumer-insight company, Chip Hardt sets the pace for continuous improvement by creating systems for eliminating waste. He explains how each project depends on the next and taking the time to identify bottlenecks is essential to optimize processes. Finishing […]