Waybook vs. SweetProcess: A Feature-by-Feature Comparison
Last Updated on September 6, 2023 by Owen McGab Enaohwo
Do you know that 83% of office workers experience work-related burnout? Researchers are burning the midnight oil, zeroing in on the causes of this growing dilemma. One of their findings is that 57% of office worker stress arises from poor communication between colleagues.
Additionally, 37% of office workers say low access to office data and resources puts them under constant strain. The experts have, therefore, noted that burnout is not about the worker but the organization.
For instance, 54% of office professionals waste time that they could spend on strategic work looking for critical office files. This challenge is so widespread that 81% of office workers say they can’t find crucial work documents when clients or bosses have them on the hot seat.
Businesses can address this growing challenge by matching their policies to their workforce’s needs. A good place to start is by giving your teammates access to business document management systems like SweetProcess or Waybook.
These platforms will lower paper document storage space and enhance document security. Then, they will enhance regulatory compliance and lower license revocation, liability, and fines.
Last but not least, they enhance communication and collaboration between teams. Your employees will enjoy more visibility of your processes, lowering their stress levels. Then, managers will enjoy workflow monitoring and access features.
Lastly, with SweetProcess’s or Waybook’s digital archiving features, you will enjoy robust data backup and recovery features. So between Waybook and SweetProcess, which is your business’s best business process management system?
Both platforms are robust and feature-packed, as you will find out in this review. Fortunately, unlike Waybook, which does not offer users a hassle-free trial period, SweetProcess differs. They are so confident of their platform’s ability to handle all your business documentation needs that they provide a 14-day free trial period.
You can register, log in, and enjoy this facility without sending them your credit card details. They also have a live demo feature on their website. You can take their sweet features on a test run before signing up for their 14-day, hassle-free trial period.
In contrast, Waybook only offers a seven-day free trial period. Worse, you must send them your credit card details just to give their features a dry run.
However, asking for credit card data during a trial sign-up upfront can be frustrating. So we have done the work for you. The comprehensive Waybook vs. SweetProcess review below will give valuable insight into these two platforms’ features.
Table of Contents
When Sarah Brenner accepted the director of quality assurance role at the Belvidere School District, she knew she had her work cut out for her. She would guide the educational complex and streamline its operations in her role.
But it was not the large number of students (over 8,000) at Belvidere Community Unit School District that confounded her. Neither was the school district’s large teaching force of 400 teachers. It was the early childhood school’s mumbo jumbo of documentation practices that was her first major challenge.
The school district’s critical documents filing system was outdated. It added a layer of complexity to Sarah’s mandate – ensuring that all stakeholders had critical school information at their fingertips.
While the organization had quality standard operating procedures (SOPs), they were inaccessible to most stakeholders. Most documents that guardians and parents should read were in Google Docs contained in individual employees’ accounts.
“We thought that we had a lot of standard operating procedures across the district, but no one knew they existed because they were housed on people’s individual Google Drives, Google Docs, and even Word documents. Some were handwritten,”Sarah adds.
Fortunately, SweetProcess came to the rescue. SweetProcess is a procedure, process policy, and task documentation platform. It is a business process management system that will automate your document creation and storage needs.
SweetProcess stores all essential documents in one location. Its tools ensure all your team members have stress-free access to these files. The beauty of the SweetProcess platform is that it is easy to use.
Any team member, even those with minimal IT skills, can use SweetProcess. Even better, they can learn and have an overview of its features on its live demo page. What is more, SweetProcess offers you a 14-day free trial. You will not need a credit card to take SweetProcess on a spin during this period.
This sweet feature implies that this platform’s design and core processes have you and your team members in mind. SweetProcess wants you as part of its community of users, so it offers you a predictable and repeatable process platform.
On top of that, the good people at SweetProcess do not mistake complexity for value. That’s why the SweetProcess interface is free of complex low-value tools. It only offers features that you need to create your company’s processes, policies, tasks, and procedures.
As a result, your team members will not be confused by its business document management user interface. Rather they will quickly engage with them and build sweet processes, policies, and procedures in no time.
To illustrate this point, kindly log in to the SweetProcess platform. At the very top, there are only five tabs: the Documents, Procedures, Processes, Tasks, and the ‘More’ tab.
The “Documents” tab houses all your company documents. Then the “Tasks” tab manages and monitors the assignment and fulfillment of tasks amongst team members. In the “Procedure” and “Processes” sections, you can create and save various procedures and processes, respectively, for your team.
Under the “More” tab, drop-down options are all the tools you need to create policies, teams, a members section, or knowledge base, all of which enhance collaboration and streamline onboarding processes..
SweetProcess’s ease of use is a major reason Sarah Brenner chose it among other software applications. She understood that some of her staff may not have the time or technical knowledge to handle complex software. In her words:
“Something that various parties can navigate is important with tech usage. Some people feel comfortable; others don’t. So it needs to be a place where they can readily find things in a fairly easy way where it’s not super tech.”
So, after hours of scouting various electronic document management tools, SweetProcess came to the top.
“We started to have a generic research process via the web, and then I spent some time meeting with 10 to 15 different companies and vendors and had web calls…. After that time, I returned to my superintendent with some pros and cons of the different organizations I connected with and then decided that SweetProcess made the most sense to work with based on some of the functionality and everyday work we do,” she adds.
Other awesome SweetProcess features include integration with over a thousand other apps, including Zapier. There is also SweetAI that eases the development of your business documents. On top of that, you have access to process maps.
Process maps are visual tools that will bring your document’s steps to life as you work. Other amazing features include embedding video and image files into your processes and importing DOCX to SweetProcess.
Unlike Waybook, SweetProcess offers its users a mobile version of its application. So you can have all your processes in your pocket while on the go. Last, your SweetProcess account supports a single sign-on system and two-factor authentication for security.
You will love their excellent email and phone support. Owen, CEO and co-founder of SweetProcess, will send you a welcome email when you sign up for SweetProcess’s free trial. Then he will send various videos that will help you get the most out of SweetProcess.
Waybook is a feature-packed platform that enhances the onboarding and training of team members. Additionally, Waybook eases the business documentation process. On top of that, it connects team members to the data they need by creating a single source of truth.
To this end, Waybook is a document management software (DMS) alternative that eases access to files. It will help you go paperless and provide comprehensive cloud storage solutions. It not only archives your documents online but also makes their management easier.
On top of that, it provides branded templates for your employee manuals, onboarding, compliance training, and standard operating procedure needs.
Waybook also has a wide range of collaboration tools that ease the management and editing of business documents. It further supports a wide range of digital file types.
To start our Waybook review, we reluctantly sent them our credit card details. Why reluctantly, you ask? Because we believe, like so many other SaaS businesses, that a free trial is an integral SaaS marketing tool.
To illustrate the benefits of a “Try before you buy” feature, allow us to paint this scenario. Imagine that you are at home, and your doorbell rings. Ah… another annoying salesperson at your doorstep.
But you empathize with them due to the challenges of door-to-door salesmanship. So you go to the door to politely shoo them off. You notice a huge, attractively labeled but sealed box next to the salesperson when you open the door. Around it are colorful Call-to-Action stickers and coupons, and you are intrigued.
Upon a closer look, you realize this product has been on your mind. You smile and are ready to view the item before purchase. But the salesperson smiles back and drops the bomb.
“You have to pay to view what is inside the box,” they say. Taken aback, you go back indoors and lock the door behind you. Now, replace that box with a SaaS product. Any buyer is more receptive to CTAs when you allow them to test a platform before commitment.
After all, the SaaS experts agree that businesses like HubSpot, SweetProcess, or Basecamp that offer users a “Try before you buy” feature creates more trust between them and their customers.
So, back to Waybook’s UI. When you log in to Waybook’s homepage, you will access tools that help you customize your Waybook. Here you can add brand colors and logos to customize your Waybook documents.
The next page helps you add collaborators or extra admins to edit or add documents to your Waybook. Afterward, you will access organizational structure generation features to help you customize your Waybook’s look and feel.
Then you are ready to create your first document using Waybook’s standard operating procedures (SOP) tools. These features include a drag-and-drop text editor that will generate professional documents for your team.
On top of that, Waybook provides its users with a wide range of pre-made templates to speed up the documentation of digital handbooks.
Then, like SweetProcess’s SweetAI, you can interact with the Waybook AI and generate quality business documents faster. On top of that, the Waybook editor supports PDFs, images, and video embeds.
Additionally, Waybook has integrated Giphy and Unsplash to ensure you can access attractive GIFs and royalty-free images from the editor. In addition, just like with SweetProcess, you can import Word documents to your Waybook.
One impressive Waybook feature is the screen recording tool that can help create videos of your Waybook processes and policies. Then Waybook, like SweetProcess, integrates with thousands of other applications.
Other impressive Waybook features include its training and delegating tools. They include access permissions and revision history tools. It also offers member group management and manager role permissions.
On top of that, you can assign your documents their fixed or relative due dates. Various search and share tools boost Waybook’s central focus: managing a single source of truth.
Some of Waybook’s search and share tools include a content dashboard that displays incomplete documents and a progress tracking feature that tracks team members’ goals. Other features include document update notifications and audit logs. Lastly, Waybook supports secure sign-in (SSO) and two-factor authentication for document security.
A true test of the functionality of a business process management platform is its learning curve. Will you spend much time and cash training staff and onboarding users to a documentation platform?
Moreso, as you make your Waybook vs. SweetProcess choice, you should think beyond the onboarding needs of your current staff. Have you considered the costs of training new hires? If you must spend more resources training every new person joining your team, your platform’s learning curve is too steep.
Consequently, you should use the ease of navigation and function to choose Waybook vs. SweetProcess. Pay close attention to your initial forays into both systems, and you will quickly figure out which platform will offer more value to your team members.
If you find out that you are taking too much time to complete an objective or task without the support of the help button, then that platform might be unusable to your team too.
Fortunately, you can measure SweetProcess’s intuitiveness and learning curve via their demo page or 14-day free trial period. In contrast, Waybook only offers a seven-day free trial. Unfortunately, they will ask you for your credit card details to test drive their platform. This requirement will hinder your employees from freely taking its tools and features on trial during your research phase.
Fortunately, this feature-by-feature comparison below will reveal all you need to know about both platforms’ key features and usability.
SweetProcess vs. Waybook: User Interface
When you log into Waybook’s main editing page, you will realize its major focus is document systematization and centralization. Waybook places a lot of emphasis on the structured playbook.
Consequently, the Waybook homepage places your business’s documents’ tabs at the top right. These tabs ensure you can instantly access your business’s knowledge base. So you can keep every team member on the same page.
It also means that you eliminate the everyday repetitive questions that most team members may have regarding your business. So, for instance, if you have a new hire you want to bring up to speed, simply onboard them to Waybook.
Then direct them to your HR policies or sales handbook folder. Additionally, you could build HR policy, marketing, or technology folders on Waybook. When you have these folders up and running, create documents that hold core business data.
To this end, if your focus is document access, then Waybook will make that easy peasy for your employees. However, if your focus is to ease your employee’s generation of business documents, Waybook’s user interface layout may throw some of your team members off.
For instance, they must first determine that the tiny magic wand at the top right gives them access to the Waybook template library. The template library has a selection of documents that you can utilize to generate quick SOPs.
But what if they want to create a quick process from scratch? Well, once more, they have to figure out that the little page icon at the top right opens up a page where they can create a blank document. After that, they can give their blank page a name and title and will have access to an SOP creation page.
In contrast, when you log in to SweetProcess, your home page will display all your documents in an instance. Your employees can quickly zero in on the document of choice using filters like tags, team, editing date, approvals, or public or private documents.
Alternatively, they can use the SweetProcess search tab to locate the document they wish to interact with. The SweetProcess winning feature is an easy-to-access document, policy, and procedure creation button.
All these features are under the highly visible “More” button. Alternatively, they can create new processes by clicking the “Add” button which will open and give them access to blank but feature-filled document creation choices.
SweetProcess vs. Waybook: How to Assign Tasks
SweetProcess interface has a large task button on its homepage. Consequently, your leaders or managers can quickly assign tasks to regular teammates at the click of a button. They can also use its simple checkboxes to track the fulfillment of tasks by all team members.
All stakeholders will receive notifications when tasks are overdue or when they are complete. The task tool also allows you to create forms that team members can fill out when working on a task. You can export these forms to Excel to enhance management and oversight and collect meaningful data.
Additionally, the task tool supports bulk and individual assigning of tasks. Kindly note that you can assign tasks to guest members too. They will receive notifications via their email address. However, they cannot access the task without logging into a guest SweetProcess account.
Guest members, however, do not need to key in passwords or usernames to complete their tasks. Rather, they receive a link to a task from the SweetProcess platform. Consequently, they can edit tasks without an onboarding process or access to your teams’ dashboards.
Guest access automatically expires after 14 days. That said, you can extend access time if your guest users require more time to complete their assignments.
In contrast, you can access Waybook’s task features under the “Reporting” tab. Here you have access to all team members’ task access and progress reports. You can click on any member’s profile and get the nitty gritty on their comprehension of each SOP.
SweetProcess vs. Waybook: Collaboration Features
Like SweetProcess, Waybook has a members tab that you can use to create groups amongst your teams. Click the “Add new member” button on your far right and key in your team member’s details. Use this tab to assign roles, permissions, and groups. These details will ease task assignment procedures.
SweetProcess’s member tab is more intuitive. Like Waybook, it is easily accessible at the homepage’s horizontal main page bar. However, when you click on it, you will instantly access the “Add new member” button. Additionally, you will have access to the team member lists and robust filter and search tools for easy team management.
SweetProcess vs. Waybook: Audit Log Features
Unfortunately, the $99 per month Waybook Core user cannot access the reporting tab’s audit log feature. You must pay more to access team audits on the $166 per month Waybook Pro. Audit logs record events like version, editing, deletions, member invites history, and team settings changes. This data is also only accessible to Waybook’s team admins.
In contrast, SweetProcess charges $99 per month for 20-member teams. This plan has all features under one roof. For instance, you can access your version history under the clock button on your policy, procedure, or process page. Click on it to view a sidebar menu that instantly lists your document’s changes.
SweetProcess vs. Waybook: Import and Export Features
Waybook and SweetProcess support Word document imports from your disk to the cloud. However, the Waybook Word Document Importer is in beta and only accessible through their support team.
Additionally, it does not yet support importing DOCX tables or images. In contrast, SweetProcess has in place an efficient DOCX import tool. Use it to migrate your Word documents to its electronic document management and lower information access stress amongst your team.
The beauty of the SweetProcess import policy, procedure, or process tool is that it is easy to use and access. Click on your policy, then the “Create Policy” tab. After that, select the “Upload Document” option to get started.
In addition to that, you can export your documents as PDF or Word and download them when necessary using the “Actions” tab.
Similarly, Waybook supports PDF exports and downloads. Their export feature is under your document’s settings tab.
SweetProcess vs. Waybook: Knowledge Base Features
SweetProcess has a knowledge base feature under the “More” tab. Your knowledge base is a document storage tool that links your supplies, customers, and other stakeholders to your policies and procedures. Creating a knowledge base on SweetProcess is easy as pie.
Choose the knowledge base feature, then tap the “Create Knowledge Base” option on your far right. Afterward, add categories and documents and enable it as a private or public knowledge base. Then use the URL provided to share your information with public or private stakeholders.
Waybook has packaged its knowledge base feature as a separate product, Linkbook. Linkbook is Waybook’s business knowledge repository. Linkbook is a free product at the moment.
SweetProcess vs. Waybook: AI Content Creation
Both platforms have AI content creation tools to speed up document creation processes. The Waybook AI content writer is accessible on your document creation page on your page’s left-side drop-down list.
Similarly, SweetProcess’s SweetAI is on your procedure, process, or policy page. Under your procedure title tab, click the “Write with SweetAI” option to instantly create professional procedures.
SweetProcess vs. Waybook: Policies, Processes, and Procedures
Do you know that besides its ability to escalate workplace tension, document clutter is costly? For instance, it will cost your business $120 per document to locate and bring a misfiled policy up to date.
However, an efficient document management platform like SweetProcess or Waybook can streamline your cluttered filing system. Here is how to create a policy process or procedure on these two platforms.
- Log in to your SweetProcess account.
- Click the “+Add” button and select the “New Document” option. Choose procedure, process, or policy. Alternatively, select policy, procedure, or process options using the “More button.”
- Add the title of your process.
- Choose to continue to create your process manually. Alternatively, use the “Write with SweetAI” for professional AI content writing support. We chose the SweetAI writer and had our process ready in a minute.
- Use the beautiful process maps on your right to toggle between steps.
- Choose the step button at the bottom of each step field to add an extra step.
- Then click each field and edit, add images, videos, or tables on each step as necessary.
- Click “End Step” to wind it up.
- Select the “Approve” button on your top right.
- Use the “Actions” tab to assign your process as a task to your team members or to share it with other team members.
- Use the “Procedure Activity” and “Review” buttons on your left to manage team collaborations and edits on your document.
- Log in to your Waybook.
- Click on the page button on the top left side.
- Choose the “New Document” option.
- Select the blank document option to create your processes without using templates.
- Input the subject and name, then select CCreate Document.”
- Unlike Sweet Process, which has policy, process, and procedure creation tabs, Waybook offers a standard operating procedure creation tool.
- The Waybook AI will have your SOPs’ main steps down in a minute.
- Select the “Add to Document” option.
- Waybook does not provide process maps, as does SweetProcess. Scroll down your SOP page and use the edit button to separate your AI content into steps.
- Also, you can use the six square buttons on your page to add multimedia content and other features like callout boxes or code snippets.
- Then use the “Access” button to share your process with your team members.
- Lastly, click “Publish” to wind up the process.
User Reviews for SweetProcess
Belvidere School District’s Sarah Brenner is one but a few business leaders who prefer SweetProcess as their go-to SOPs documentation tool. To illustrate this point, when Gretchen Pisano and Jennifer Schneider came head-to-head with their process documentation inadequacies, they also turned to SweetProcess.
The duo heads pLink Leadership, an executive leadership and coaching development organization. Their business is 100% virtual. It had, over the years, relied on Word document SOPs.
However, their documentation began to scale as fast as their growth. Consequently, 85-page SOPs would need updates or more content in days. As a result, Jennifer, their designated document manager, saw work-related stress also increase. Their employees were also undergoing frustration over document access.
The pLink Leadership duo chose SweetProcess over a dozen competitors for one major reason: It had all the features their business needed to build scalable SOPs. It was also easy to use. User reviews on business software aggregation sites back this premise.
SweetProcess users laud its easy process documentation tools. One reviewer refers to SweetProcess as a fantastic tool that has eased their firm’s policy, processes, and procedures generation process. They especially love its copy-paste function that supports the quick placement of visuals to processes.
They also laud the embedded video tools that allow them to upload video content onto their processes, speeding up their staff onboarding process. Other reviews define the SweetProcess easy learning curve as easy as jumping right in and creating a procedure without much guidance.
You can use its visual drag-and-drop editor to create a skeleton process or policy. After that, tag your team; they will quickly add to the basics.
Besides its low learning curve, SweetProcess users love its collaboration and accountability tools. To illustrate this point, reviewers say they are no longer in the dark when determining task accountability. A team manager can track each staff’s actions over the SweetProcess iOS app on the go. Consequently, they will have a clear outlook on project fulfillment, iterations, or queries without sending a barrage of emails for follow-up.
Reviewers also applaud SweetProcess’s ability to create visually stunning business documents. Even better is its knowledge base feature, which will store all these documents in one location for easy access.
Fortunately, you can give SweetProcess’s easy-to-use UI a quick try and test out its intuitive nature. Simply sign up for their hassle-free 14-day trial period to get started. Expect links to useful product videos from Owen that will help you master SweetProcess fast.
Waybook’s main criticism by its reviewers is complexity. For instance, some users refer to Waybook’s UI as clunky. It is not intuitive, and while its features will help organize your SOPs, its process, policy, or procedure creation tools have a steeper learning curve.
This complexity could increase stress on team members who are not tech-savvy. As per the Waybook vs. SweetProcess comparison above, you can see that Waybook’s business documentation user interface is not as straightforward as SweetProcess’s. It is a tad complex for use as a standalone policy, process, or procedure documentation tool.
The reviews point out that Waybook lacks standard features such as easier import and export capabilities. They also say Waybook templates would be easier if they had a document printing option.
More reviews on Waybook templates reveal that preloaded SOP templates could overwhelm first-time users. Additionally, templates are not relevant to all businesses, and users often need customer support to use them. However, an easy process creation tool like SweetProcess increases collaboration and use among all team members.
Reviews also reveal that Waybook seals its task management and control to its more expensive tiers. This feature locks out staff who would need access to task management tools.
On top of that, reviews on Software Advice say that WayBook is not a fully functional business document management platform. For instance, it does not have a mobile app like SweetProcess.
To this end, your staff cannot collaborate and build together while on the go. Team managers can also not determine which ball is in whose court while on the move. Consequently, if you place your business document collaboration needs on Waybook, you will experience friction.
Last, Waybook does not have an internal knowledge base feature. Consequently, less tech-savvy team members will have more conflict on access and collaboration. As we have mentioned, Linkbook is an external knowledge base development tool.
Unlike Waybook, SweetProcess has one comprehensive but flexible pricing process. For instance, you will only pay $99 monthly for SweetProcess use across a large 20-member team. Then you will only pay $5 more for any extra active member who may join your team.
Consequently, your SweetProcess usage can scale alongside your business’s growth making. It is the perfect business process management system for startups and SMEs. However, if your team has fewer than 20 members, don’t hesitate to contact the SweetProcess team for a more favorable custom price.
As if that sweet price is not an adequate incentive, SweetProcess offers a 30-day money-back guarantee. Consequently, you are free to dip your toes in SweetProcess’s features. Then you can wade out of the pool if you do not experience measurable improvement in your business document management needs.
SweetProcess’s pricing mechanism is flexible. You will only pay when an active member logs in and uses the platform. If your members are inactive, the team will refund your payment. Flexible payments ensure that SweetProcess has the fairest SaaS pricing mechanism.
In contrast, Waybook has three pricing tiers. The Waybook Core tier costs $99 per month. You can use it to create your standard operating procedures and share them with your team. Unfortunately, unlike SweetProcess’s comprehensive and sweet $99 per month package, you will not enjoy security features like single sign-on or two-factor authentication.
To enjoy these features migrate to the pricey Waybook Pro’s $198 per month package. Only Waybook Core users can access useful features like team training. Team Training is Waybook’s most celebrated tool.
Waybook Core also lacks useful features like permission management and public sharing of documents. However, these tools are available in SweetProcess’s all-in-one package. Waybook has a $95 per hour package that will help you create professional documentation practices and build a custom Waybook for your team.
As mentioned at the start of our Waybook vs. SweetProcess review, worker burnout has crossed unprecedented new levels. Unfortunately, there is a growing chasm between an executive’s and a worker’s interpretation of burnout.
Many executives believe that wellness and mental health programs should alleviate worker burnout. The experts, however, believe that meditation apps, yoga, and training only remediate the symptoms of work-related stress. They do not eliminate the root causes of burnout.
For instance, do you know that most employees spend at least 25% of their weekly office hours looking for information or documents? That translates to a two-hour daily waste of work time! A simple way to alleviate work-related stress is to provide your team access to SweetProcess.
Its electronic document generation software will create and store your business documents in one location. It will also create a single source of truth and ease document retrieval. Then, as per the reviews by our users, your teams will not be bogged down by the steep learning curve they may experience in Waybook.
SweetProcess is easy to use, and its UI is uber-intuitive. Over and above, SweetProcess offers you a credit card data–free 14-day trial period. Sign up, use it to drill down into our platform, and try it out amongst your teams.
Waybook does not provide this must-have feature for business owners looking to make only regret-free purchases for their business. Nor does its Waybook Core package offer robust features like permission management or knowledge bases.
To conclude our comprehensive Waybook vs. SweetProcess review, SweetProcess is a better choice for businesses looking for an easy-to-use platform. It is also cost and feature-friendly and is a remorse-free and trustworthy SaaS platform.