By Alejandra Bernal Yepes | 8 mins
As the marketing and customer experience director at Preferred Home Services, Katie Sullivan’s top priority is to create repeatable valuable experiences for their customers. Featured on the Inc 5000 list in the past three years, streamlining the organization’s operations was essential to managing its fast growth. But the absence of an effective workflow software created […]
By Owen McGab Enaohwo | 41 mins
Featured Bonus Content: Get The FREE Guide on How to Format Your Org Chart for Increased Efficiency! Click Here To Download It. It’s time for the annual board meeting. The chief operating officer rises to make a PowerPoint presentation on the organization’s operations over the past year using a projector. He’s mute after introducing himself, […]
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By Carlo Borja | 50 mins
Featured Bonus Content: Get The Strategic Planning Template for FREE! Click Here To Download It. Alfred had been running his business for years, and he started to feel like it was time for a change. He wasn’t sure what he wanted to do but knew that he needed to upgrade his business somehow. He contacted […]
By Owen McGab Enaohwo | 29 mins
Featured Bonus Content: Get The Must-Have OKR Checklist for Today’s Business for FREE! Click Here To Download It. Every year, companies set up ambitious goals and objectives that need to be achieved by each team member, department, and the entire organization. However, most fail to meet these targets due to ineffective processes. When your business […]
By Laura Varon | 27 mins
Featured Bonus Content: Download our Epic Operational Plan Checklist for FREE! Click Here To Download It. Is there a rampant lack of unity, evident confusion among employees, and complacency of stakeholders within your organization? The lack of an operational plan negatively impacts the attitude of your team who may feel aimless with no sense of […]
By Carlo Borja | 40 mins
Featured Bonus Content: Get The Remarkable Lean Principles Checklist for FREE! Click Here To Download It. Are you regularly onboarding new employees and adding capacity but still can’t explain to your customers with certainty when their orders will ship? Do you need hiking boots to climb the mountain of excess inventory stocked in your storeroom, […]
By Carlo Borja | 23 mins
Organizational goals are more attainable when teams work together in one accord. As the chief operating officer at Frontpoint, a do-it-yourself home security system, Derek Carder set up systems to foster collaboration and prevent the formation of silos within the team. He adopted a servant leadership style to understand employees’ pain points and identify loopholes […]
By Carlo Borja | 19 mins
Is your organization leveraging collaboration for success? After joining a team of nine partners at AO, a full-service architectural services firm, Brendan Farrell’s top priority was to synchronize the organization’s operations. He created opportunities for the partners to combine their expertise through effective collaborations toward accomplishing the organization’s goals. Brendan Farrell is the guest in this […]
By Laura Varon | 16 mins
Are you running your business based on data or assumptions? A business that isn’t data-driven is vulnerable to risks. As the head of operations analytics at Calpine, an integrated energy company, Rajeev Aluru streamlines the organization’s business operations from a data-driven perspective to prevent risks and drive digital transformation. Rajeev Aluru is the guest in […]
The ability of medium- to large-size businesses to synchronize their operations gives them a competitive edge. As the chief operating officer at Studio Movie Grill, an experiential theater dining company, Brian Hood maintains operational consistency across the organization’s 21 locations. Having the entire team on one page helps them improve their services and mitigate rising […]
By Laura Varon | 25 mins
What are your employees saying about your organization? As director of operations at LCS, Jacob Harder understood that people are the greatest assets of any business. So, he created systems to help his team members be more efficient at their jobs and share their opinions about their work conditions in the organization without fear of […]