Last Updated on October 25, 2026 by Owen McGab Enaohwo
If you are looking for software to centralize your company's procedures in one place, it is easy to assume SafetyCulture (now Mitti) and SweetProcess are direct alternatives. While they overlap in a few areas, they serve different purposes. Mitti centers frontline inspections and operations, and its current plans also include document management and training. SweetProcess centers procedures, processes, policies, and related tasks.
Therefore, if your team works at a site, completes recurring checks, records findings, takes photos, and assigns follow-up actions, Mitti may fit that work better. If your team needs to write procedures once, keep them current, show employees how to do the work, and maintain a record of changes and approvals, SweetProcess is designed for that job.
The right tool depends on the job. This article covers how the two differ and when Mitti or SweetProcess is the better choice.
Key Takeaways
- SafetyCulture rebranded to Mitti on August 11, 2026. The new name describes a broader operations platform; existing customers remain on the same platform.
- Mitti offers inspections, checklists, tasks, training, and document management. SweetProcess offers procedures, processes, policies, browser capture, and assignable tasks. Compare the depth of each capability for your workflow.
- Mitti offers a free plan for up to 10 seats. SweetProcess offers a 14-day trial, followed by paid plans with a base number of users and charges for additional users.
- If your team's real problem is keeping procedures, policies, and training records current and easy to find rather than running field inspections, start your free 14-day trial of SweetProcess and see whether it fits your workflow.
Table of Contents
SafetyCulture vs. SweetProcess at a Glance
| Tool | Best for | Pricing | Where it is strongest | Not right for you if |
|---|---|---|---|---|
| SweetProcess | Writing and maintaining procedures, policies, and training resources | $99 per month for up to 10 users, plus $5 per additional user; annual options available | A workspace for authoring instructions, reviewing changes, and assigning related work | Your main requirement is mobile field inspections with findings attached |
| Mitti | Field inspections, audits, and follow-up work, with Documents and training alongside them | Free for up to 10 seats; Premium $24 per seat per month billed annually, or $29 monthly; location pricing by quote | Mobile inspection capture, a public template library, and actions connected to findings | Your main requirement is detailed in-app procedure authoring and the inspection workflow adds little value; test its document features first |
Pricing checked October 6, 2026. See the pricing section for billing assumptions, the Small Team plan, and the 20-person comparison. Confirm current prices and plan terms before buying.
SweetProcess publishes this comparison and is our top pick for teams that need to write, review, and maintain instructions alongside assigned work. The table is a starting point. Read the feature sections below to see which workflow suits your team and which questions to test in a trial.
SafetyCulture Is Now Mitti
The product was previously called iAuditor, then became SafetyCulture in 2022. On August 11, 2026, the company announced Mitti, reflecting a wider set of tools for frontline operations. The current product name is Mitti (by SafetyCulture).
The announcement describes a name change for the existing platform, rather than a move to an unrelated service. The team, platform, and existing accounts continue under the new name. If you open an existing account and see Mitti, the branding alone does not mean you need to buy another account or migrate your procedures.
Older screenshots, reviews, and integrations may still use SafetyCulture. Check which product and feature a source describes, especially when it predates the rename. For the rest of this article, Mitti refers to the current product. The comparison remains about the work each tool supports, not just the label on its login screen.
What is Mitti?
Image source: Mitti
Mitti is a mobile-first workplace operations platform. It combines inspection software and audit software with tools for tasks, training, maintenance, and managing documents. Its broad feature set matters when your team needs to record what happened in the field and follow up on the findings.
Organizations use Mitti to conduct safety, quality, and operations inspections. Employees can build checklists, record observations, attach photos, and submit reports from a mobile device. A shared record helps managers see which checks have been completed and which findings need follow-up. The benefit depends on teams recording the work consistently and reviewing the resulting actions.
Mitti also has Documents, a workspace for storing and managing files. It supports file owners, permissions, version history, expiration dates, and offline access. Those capabilities can support teams that need policies and manuals alongside their inspections. Compare how you create and revise the content itself, as well as how you distribute the finished files.
You can start with a template, build an inspection from scratch, or import an existing form where supported. Before moving a large library, try one representative checklist. Check its question types, required fields, branching, and report output, then decide how much editing your other templates will need.
The platform offers an inspection template library and reporting tools that connect checks with follow-up work. A reusable inspection is useful when each visit asks the same questions but produces different findings. It gives your team a consistent way to record what they saw, while leaving a record of the action needed afterward.
Analytics can help managers identify patterns in completed inspections and issues. Decide in advance which questions you need the data to answer, such as whether repeat findings are being closed. Test the relevant dashboard and export in the plan you are considering, rather than assuming every report is included in every plan.
Mitti Limitations to Check Before Buying
The right comparison is the work you need to do. Before choosing Mitti, use a representative document and inspection to check these five points:
- Policy authoring. Upload an existing policy and try the revisions you make each month. Check whether file management, in-app authoring, review, and distribution work the way your team needs. A checklist and a written policy can have different editing requirements.
- Offline work and synchronization. Run an inspection on the devices your team will use, including the offline workflow if that matters. Confirm how observations, attachments, and updates become available to other people when the connection returns. This is a buyer check, not a claim that synchronization fails.
- Template setup. Try a public template, then build one for your own workflow. Check how much adjustment it takes to remove irrelevant questions, add required evidence, and produce the report your manager needs. The available library is a starting point; its fit depends on your work.
- Reporting. Export a realistic report with photos and the number of inspection items you expect. Check the available formats, layout, sharing options, and time required on your connection. Use that result to decide whether the reporting workflow meets your deadline.
- Total price. Compare the required seat types and features, then request a location-based quote if you operate across sites. SweetProcess also charges for users above the number included in its base plan. A headline price alone does not show either team’s total.
Where Mitti Is the Better Choice
Mitti is a strong option for teams whose main job is field inspection and follow-up. Its strengths include:
- Mobile-first capture: Your employees can complete inspections and checklists while moving around a site instead of returning to a computer to enter every observation.
- Free plan: Mitti has a free plan for up to 10 seats, with limits on templates and other capabilities. It can suit a small inspection team whose required work fits those limits. SweetProcess has no permanent free plan, so an inspection team with no software budget has a reason to start with Mitti.
- Large public library of inspection templates: If your team needs a starting point, these templates can reduce the amount of work required to build an inspection from scratch.
- Recurring checks: Mitti is designed around recurring checklists and findings. The workflow connects the inspection to the issue or action that follows, boosting your team’s efficiency.
If your inspection identifies a problem, decide who receives the action, what evidence shows it is resolved, and who checks the closure. That end-to-end process is where an inspection platform earns its place. A list of ticked boxes is less useful when nobody owns what happens after a failed check.
Mitti is the stronger place to start when your main job is walking a site, recording findings, and closing the resulting actions. It may not be right for you if that operational workflow is secondary and your priority is authoring detailed, maintained instructions. Its document features still deserve a fair trial against those requirements.
For a documentation-focused team, SweetProcess is a relevant option to test. Try it here!
What is SweetProcess?
SweetProcess is a cloud-based workspace for documenting procedures, processes, and policies, then assigning and tracking related tasks.
Your procedures, policies, templates, and other organizational process assets describe how your business works. A procedure explains how to complete a task; a policy sets the rule or expectation that guides it. Keeping SOPs and policies distinct helps employees find the kind of answer they need.
SweetProcess allows companies to automate and standardize processes, policies, and procedures. They can link organizational process assets to create internal knowledge bases for employees and external-facing ones for customers. Our platform centralizes knowledge in one place, allowing you to focus on growing your business.
Streamline Process Documentation
You can write procedures from scratch or use SweetAI to prepare a starting draft. SweetAI does not know your business or your obligations, so someone who does must review its output before approval. Add the steps, examples, and exceptions your team actually uses, then share the approved document. You can also export documents to PDF or Word for an offline manual.
A Tool Employees Can Actually Use
The 14-day free trial lets you test SweetProcess with the people who will use it. Choose a recurring task and ask a colleague to follow the procedure without your explanation. Note where the steps need more detail, a screenshot, or a decision rule. That is a more useful adoption test than assuming every employee will find a new tool easy immediately.
Learning the Workflow
A software rollout includes learning how to find, edit, approve, and use documents. Test those actions in SweetProcess with both a document owner and a team member. In Mitti, test the corresponding Documents and inspection workflows. Compare the work each person must do instead of relying on an unsupported claim about either product’s learning curve.
SweetProcess brings procedures, policies, processes, and related tasks into one workspace. Process maps help you show how individual procedures fit into a larger sequence. For a first rollout, document one process with a clear owner and a clear result, then improve it from the questions employees ask while using it.
Boost Collaboration
Collaboration features let you easily assign tasks and email individual team members via the web or mobile app. You can assign tasks to team members within the process and get real-time updates. The version history and team features allow users to efficiently track and manage policies, processes, and SOPs.
Task status gives managers a way to follow up on assigned work. It does not replace reviewing whether the work was done correctly. Add visuals or videos where they explain a step, and keep the instructions current when responsibilities or tools change. This makes the documented process more useful for onboarding and everyday reference.
Compare the Full Cost
Mitti’s free plan can cover a small team’s basic inspection needs. Paid plans add capabilities such as advanced analytics, integrations, and security controls. Identify which of those you need before comparing the free plan with a paid documentation workspace.
SweetProcess includes the same feature set across its paid plans. Its standard base price is $99 per month or $990 per year for up to 10 users, with additional-user charges. The annual Small Team option starts at $495 per year for up to five users. The pricing section below shows the details and a worked team-size example.
How to Use SweetProcess to Create Policies
1. Open the trial signup. Visit SweetProcess and select “Try it Free.” The screenshots below show the workflow in the supplied examples; menu labels and screen layouts may change.
2. Create and verify your account. Provide the information requested for the 14-day trial, then verify your email address. No credit card is required for the trial.
3. Open Policies. Once you are signed in, open “More,” select “Policies,” and choose “Create Policy.”
4. Choose the team. Add the policy to the team or teams that need access. Select the checkbox next to each relevant team.
5. Name the policy. Enter a specific title, then select “Continue” to write it yourself or “Write with SweetAI” for a draft. SweetAI does not know your business or your obligations, so someone who does must review what it produces.
6. Prepare the first draft. You can write the content yourself or use the draft generated by SweetAI. The “Warehouse Safety Policies” screenshot illustrates a draft, not validated safety or legal advice. SweetAI does not know your business or your obligations, so someone who does must review the content.
Illustrative draft only. SweetAI does not know your business or your obligations; someone who does must review its output before use.
7. Edit the policy content. Select the content area to write or revise the policy. Replace generic language with your actual responsibilities, escalation points, and exceptions. Save your changes when you are finished.
8. Review the draft. Ask a person who knows the process and the applicable obligations to check accuracy, responsibilities, exceptions, and any safety or legal language. An AI-generated draft needs the same review as manually written content before anyone relies on it.
9. Approve or request approval. Once the policy has been reviewed, select “Approve” if your permissions allow it. Otherwise, select “Request Approval” so an authorized person can review the document.
10. Share the approved policy. Confirm that the intended teams can open the published version. Policy management software keeps the draft, approval workflow, and published policy in the same workspace.
Benefits of SweetProcess
Very Affordable
Software cost matters when you are standardizing work across a small business. Compare the price for the number of people who need access and the time required to maintain your documents. Include the work of assigning owners and keeping procedures current in your rollout plan.
SweetProcess costs $99 per month for up to 10 users, plus $5 per month for each additional user. Annual billing costs $990 for the first 10 users and $50 for each additional user. The annual-only Small Team plan costs $495 per year for up to five users, plus $50 per year for each additional user. Billing is based on users added to the team.
Document Policies, Processes, and SOPs Quickly and Efficiently
SweetProcess integrates with many popular applications, letting you document processes and policies quickly and efficiently so you can focus on the work that matters. You can also easily add visuals and videos to your processes.
The dashboard brings procedures, policies, processes, and tasks together. Start with one recurring task and follow the prompts to document it. Let an employee try the draft before you roll it out more widely; their questions will show where an instruction or screenshot needs work.
Built-in Security
SweetProcess lets you control access to your documentation and choose which knowledge bases are public or private. Grant each team the access it needs to use and maintain its documents. Review those permissions when people change roles, and avoid putting confidential material in a public knowledge base.
Enhanced Process Visibility
Managers can review task status and the documentation available to their teams. That visibility helps identify missing instructions or work that needs follow-up. A completion record is useful evidence of an assigned action, but it does not by itself establish the quality of the work.
A shared documentation workspace also gives new employees a starting point for learning company operations. Organize procedures by the work employees need to do, assign a maintainer, and update the instructions when the process changes. Accessible documentation supports decisions when it is accurate and relevant.
App Integrations
Software integration matters because it helps everyone understand their responsibilities and work requirements. It also makes it easy to implement changes.
SweetProcess connects with other business tools through Zapier and its API. The supplied integration example includes apps such as Trello, Gmail, Slack, and Google Sheets. A Zapier connection is a third-party integration rather than a native connection. Check the available triggers, actions, and any separate subscription costs before relying on it.
Ease of Use
Ease of use is something to test with your own team. In SweetProcess, try finding a procedure, editing a step, requesting approval, and completing an assigned task. Ask a colleague with less familiarity to do the same. The questions they ask can help you plan training and improve the documents themselves.
The interface groups frequently used areas in the menu, with more options under “More” in the supplied screenshots. Start with the features needed for your first workflow. You can introduce additional features after employees are comfortable finding and using the approved instructions.
Comparison of Features
1. Creating Policies
SweetProcess provides a policy-writing workflow with drafts and approval. Mitti also supports documentation: its Documents feature manages files, access, owners, and versions. Compare the way each tool handles a policy from its first draft through publication, rather than treating an inspection form as its only documentation option.
The historical screenshot below shows an inspection template with inspection-specific fields. It is useful for understanding that workflow, but it does not show Mitti’s current Documents feature and does not establish that a policy must include an inspection date or location.
Historical inspection-template screenshot. It does not show Mitti Documents or establish current policy-authoring limitations.
When evaluating policy management, bring a policy your team already uses. Check how the author edits it, who approves a revision, how employees receive the current version, and what record you can review afterward. Try the permissions your real team members will have, not just the administrator account.
2. Tracking Procedures
Mitti supports inspection authoring and has a Documents library for managing files, ownership, permissions, versions, and expiration dates. Its help documentation describes access to earlier file versions and notes that an old version cannot be restored directly. Compare that file workflow with the depth of SOP authoring and approval your team needs. The historical template screen below shows a different part of the product.
Historical inspection-template screenshot, retained to illustrate the inspection workflow.
SweetProcess lets you document the steps in a procedure, connect procedures into a process, and assign related work. That can support employee onboarding and ongoing training. The practical comparison is how easily your team can create, review, locate, and maintain a procedure through the changes it makes in ordinary work.
Editing and approving a procedure depend on the permissions assigned in your account. An authorized editor can update the steps and supporting documents, images, or videos. Check the approval settings before a revised procedure is made available to the team.
If you use SweetAI to help edit a procedure, review every proposed change. SweetAI does not know your business or your obligations, so someone who does must check the result before approval.
Give employees access to the instructions they need and a clear way to flag an outdated step. A procedure is useful only while its content matches the work.
Authorized reviewers can approve changes according to the permissions configured for the document. Do not assume that every team member can edit, or that only the original creator can approve. Review the roles your account uses and test the workflow with the relevant team members.
3. Checking the Status of Tasks
Mitti lets users schedule tasks and activities within task or project checklists and templates for effective management. They can use the analytics dashboard to check their team’s task completion rate, issues that affect task completion, and opportunities for continuous improvement.
SweetProcess provides a task dashboard for following up on assigned work. Select the “Tasks” tab to open it.
The “Overdue,” “Today,” and “Soon” columns display task deadlines, helping you prioritize. You can create a new task with the “Assign Task” button.
You can assign tasks from existing processes or procedures, or create new ones. To do the first, click on the procedure and pick a person to assign the task to.
Choose the assignee and complete the task settings shown in the workflow. Confirm the responsible person and timing before assigning it. The assigned task then appears in the team member’s task list.
4. Collaborating
Mitti’s Documents feature offers view and edit access for users and groups. People with edit access can manage file versions, while view access exposes the current version. Confirm the permissions and collaboration workflow needed for the documents your team maintains.
SweetProcess organizes collaboration through teams and document permissions. In the supplied interface, open “More,” then “Teams,” to view or manage the teams in your account.
If you’ve never created a team, you’ll be prompted to create one. Simply click on the “Create Team” button. If you have, you can view and manage your teams in this section.
Add a name and description to keep the section organized. Members of different teams will have an easy time identifying their team.
Add the team members and assign appropriate roles. Configure permissions so each person can view or edit the documents and tasks relevant to their work. Both products provide access controls; test how those controls behave when people belong to multiple teams or take over an existing document.
5. Integrations
SweetProcess supports connections through Zapier and its API. Mitti also offers integrations, with availability depending on the plan and connection. Check the specific system and action you need, such as creating a task or exporting a completed inspection. A product listing an integration does not mean every workflow is supported.
Before rollout, map one complete handoff between your tools. Decide which system owns the record, what starts the automation, and who deals with a failed or duplicate action. Include any Zapier subscription and setup effort in the comparison.
6. Security Features
Mitti’s security page describes encryption at rest and in transit, including AES-256 and TLS 1.2 or later. Its security and access features vary by plan. Compare the identity, permission, and audit requirements your organization actually needs against the plan and contract you are evaluating.
SweetProcess lets you restrict document access and choose public or private knowledge bases. Treat those settings as part of your publishing workflow: check the intended audience before sharing a document, and review access when an employee changes roles or leaves.
You can enable two-factor authentication to add another sign-in check to your SweetProcess account. It is one part of protecting account access, alongside appropriate permissions and account management.
On the dashboard, click on your name. Go to My Account, enable two-factor authentication, and then follow the prompts.
7. Customer Support
Mitti’s published plan comparison distinguishes 24/5 support for Premium from 24/7 priority support for Enterprise. Free-plan users have Help Center and community resources. Confirm the support channels, response expectations, and onboarding services that are included in the plan you buy.
SweetProcess provides customer support and help articles for its documentation and task workflows. During your trial, ask a question that matters to your rollout and confirm the available channels and hours. This article does not promise a response time or around-the-clock live staffing that has not been established for your account.
8. Pricing and Plan Fit
SweetProcess includes a base group of users and charges for additional users. Mitti has per-seat plans and a quoted location-based option. Compare the plan that covers your actual work, including any required integrations or support. The next section works through a 20-person example so the billing units are clear.
Mitti vs. SweetProcess: Pricing
SweetProcess’s standard plan is $99 per month or $990 per year for up to 10 users. Each additional user is $5 per month, or $50 per year on annual billing. The annual-only Small Team plan is $495 per year for up to five users, plus $50 per year for each additional user. The standard annual base saves $198 compared with 12 monthly payments, or about 16.7 percent.
The reviewed Mitti pricing page lists a free plan for up to 10 seats. Premium is $24 per seat per month billed annually, or $29 per seat per month billed monthly, before applicable taxes. Enterprise has custom pricing and starts at 800 AI credits per seat per month. Mitti also offers quoted location-based pricing. Confirm the seat types, credits, and location terms in your quote.
Mitti’s free plan includes five inspection templates and basic analytics, training, tasks, issue reporting, and data history. Premium adds unlimited inspection templates and more advanced capabilities. Check the full plan comparison for the features your inspection workflow requires, because a free seat count alone does not show every limit.
SweetProcess includes the same feature set across its paid plans and charges for the users on your team. There is no permanent free plan. You can start with a 14-day free trial without a credit card. For a small inspection team whose work fits Mitti’s free-plan limits, a paid documentation tool may be unnecessary. For a team that needs maintained procedures and policies, compare the documentation workflow as well as the subscription total.
For 20 users on SweetProcess’s standard annual plan, the calculation is $990 + (10 × $50) = $1,490 per year. For 20 Mitti Premium full seats on annual billing, it is 20 × $24 × 12 = $5,760 per year before tax. This is a comparison of those two specified plans, not a claim that SweetProcess is always cheaper. A Small Team expansion, different Mitti seat mix, or location-based quote can change the result. Confirm the plan your team would actually purchase.
Before you buy, list everyone who needs access, identify whether they will author content or carry out assigned work, and ask the vendor which plan and seat types cover those roles. Also confirm taxes, renewal terms, support, and any separately priced connections. The lower headline rate is not necessarily the lower total for your team.
Mitti vs. SweetProcess: Use Case
SweetProcess is the more relevant starting point for maintained, step-by-step documentation. Mitti is the more relevant starting point for field inspections and follow-up actions. Both offer documentation and task capabilities, so test the workflow that matters most rather than assuming their features never overlap.
Start with two questions. First, does the work need to be written down, kept current, and taught to the next person who joins? That points toward process documentation software such as SweetProcess. Second, does the work happen at a site and produce findings, photos, or actions that someone must close? That points toward Mitti.
SweetProcess may not be right for you if the main requirement is mobile inspections with findings attached. Mitti may not be right for you if those field workflows add little value and the main requirement is writing and maintaining detailed procedures. Its Documents and training features still matter to that decision, so compare them using a real example.
For a store-opening process, ask whether the problem is explaining how to open correctly or recording the result of today’s checks. A written procedure can explain the cash drawer, daily report, and escalation rules. An inspection can record today’s answers, photos, and exceptions. One business may need both kinds of record, even when a single employee performs the work.
If you choose both products, decide where the approved instructions live and which tool records the work. Avoid maintaining competing copies of the same policy. Assign an owner to update references when the instructions change, and make sure employees know where to find the current version. If you choose one product, test the entire process before transferring a large library.
Choosing a tool that does not fit can create extra work: rebuilding templates, moving files, retraining employees, and repairing links between instructions and tasks. Pilot one full workflow before moving everything. If you need another inspection or documentation tool, the SafetyCulture alternatives page covers the replacement question.
How a Dentist and a Lawn Care Company Used SweetProcess to Streamline Operations
The Dentist Off Main
In the published SweetProcess customer story, The Dentist Off Main described trying to manage its business processes in Word before moving to a shared documentation system. The clinic used SweetProcess to document its operating procedures during the COVID-19 period. The example is about organizing and maintaining instructions; it does not establish that software alone makes patient care safe.
The clinic’s story describes an accessible knowledge base and support for employee training and onboarding. The lesson for another business is to make the instructions employees need available where they can find them, then keep those instructions reviewed and current. Results depend on the content, the people maintaining it, and how the team uses it.
Good Nature Organic Lawn Care
Good Nature Organic Lawn Care’s published story describes Alec McClennan’s work to standardize company processes and reduce the effort of updating manual instructions. The company used SweetProcess to document procedures and support employee training. It offers an example of replacing scattered or difficult-to-maintain instructions with a shared system.
Documented procedures gave the company a repeatable basis for onboarding and updating its way of working. Another business can use the same approach by assigning ownership, recording changes, and checking that employees can follow the instructions. These customer accounts illustrate possible uses; they are not a guarantee of a particular financial or operational result.
Read more customer success stories or watch this YouTube video about using SweetProcess to document work. Choose a recurring process of your own, identify who maintains it, and test whether shared instructions reduce the questions employees need to ask.
SafetyCulture vs. SweetProcess: Which Is the Best Process Documentation Software?
SweetProcess fits teams that need to document, maintain, and teach procedures and policies. Mitti fits teams that regularly conduct inspections and follow up on findings, with Documents and training available alongside that work. The better choice depends on the workflow you need to improve.
Try SweetProcess with one procedure that changes often or repeatedly prompts employee questions. Have its owner write it, a reviewer check it, and another employee follow it. Use the result to judge whether the authoring, approval, and task workflow suits your team. Check the number of users and the applicable plan before committing.
Don’t get overwhelmed keeping track of manual policies, processes, and procedures. Take advantage of our 14-day free trial. No credit card is required.
FAQs
Is SafetyCulture the same thing as Mitti?
Yes. SafetyCulture announced the Mitti name on August 11, 2026. The company describes continuity of the platform, team, and existing accounts rather than a move to a separate service.
Why did SafetyCulture change its name?
The company says Mitti reflects a broader set of frontline operations tools, including inspections, maintenance, training, and risk. Older sources may use the previous name, so check the date and the feature being described when comparing them.
How much does Mitti cost?
Mitti’s pricing page lists Mitti Free for up to 10 seats and Premium at $24 per seat per month billed annually or $29 billed monthly, before applicable taxes. Enterprise and location-based arrangements require a quote. Confirm your seat types and current terms before buying.
Can you use Mitti for SOPs and policies?
Yes. Mitti Documents can store and manage SOP and policy files with ownership, permissions, and version history. Compare how you will author, review, approve, and distribute those instructions. SweetProcess centers on that procedure and policy workflow; the best fit depends on the depth of authoring and training your team needs.
What is the difference between Mitti and SweetProcess?
In a Mitti vs SweetProcess comparison, start with the job. SweetProcess centers on maintained procedures, policies, and processes. Mitti centers on frontline operations, inspections, and follow-up, with documentation and training also available. Try the same representative workflow in both before deciding whether you need one tool or a combination.