Introduction
President of Marc Nelson Oil Products, Peter Nelson, had the advantage of experience in his industry after having run his business for decades. But the absence of documented business…
Introduction
Luke Pickerill, president of MonteVista Homes, helps home buyers achieve the American dream of owning a home by building custom homes at a production home value price. Building high…
Introduction
Ben Hendershot is the Chief Operating Officer at Altvia. Working in an organization that helps private equity firms and other private market participants operationalize their software, he was no…
Introduction
Mary Pittman is the Process Improvement Leader at IMS ExpertServices, a consultative firm that caters to the world’s most influential law firms. Dealing with such an elite clientele…
Introduction
Troy Westley is the CEO at Operoo, an organization that helps businesses, especially schools, go paperless by automating their paperwork. As a fast-growing startup, many new processes were…
Introduction
As Administrator/HR at Brooks Law Group, Laura Johnson was not new to business processes. The firm had quite a number of processes for rendering their services to injured…
Introduction
As CEO of Good Nature Organic Lawn Care, clients’ safety was Alec McClennan’s priority. The clients granted him and his team access onto their property on the basis…
Introduction
Running a business of document management software for lawyers, CEO of Optiable Craig Bayer had a dire need of documented processes to get things done. He sought to…
Introduction
With no previous experience of using workflow management systems, ParcelPoint Operations Manager Charlotte Wallwork took the bold step to streamline her team’s business processes. The back and forth…
Introduction
General Manager at Maxwell Counters, Austin Maxwell, was keen on enhancing employee efficiency by making provisions for documented processes to guide them through their day-to-day activities. …
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